Contact Us

Questions, Answers And INFO

Our name says it all, FUEL PERFORMANCE,  when it comes to Fuel Delivery we have it covered.

FUEL PERFORMANCE Global services the United Kingdom, Europe & Worldwide from our UK Office & Warehouse, South Africa & Africa from our JHB SA Office and the USA & Worldwide from our Offices & Warehouses in California & Ohio.

Our core Business is Fuel Pumps & Fuel Pump Assemblies for many markets and applications.

At FUEL PERFORMANCE we provided Fast Efficient Service making any transaction  Quick & Easy,  Anyone of our customers Worldwide would agree!

More importantly we have 1000’s of Fuel Pumps in stock and ready to dispatch to you.

We supply Fuel Pumps for the following :

– AUTOMOTIVE PERFORMANCE

– AUTOMOTIVE OEM

– MOTORCYCLE & SCOOTER & FUEL PUMPS

– ATV & UTV FUEL PUMPS

– JETSKI / WATERCRAFT FUEL PUMPS

– MARINE FUEL PUMPS

– SNOWMOBILE FUEL PUMPS

– JOHN DEER TRACTOR FUEL PUMPS

OWNER RUN:

FUEL PERFORMANCE Global is a hands-on owner run Global Company!

Whether it is answering email queries, receiving orders, packaging your parts for shipping and shipping off your parts, You can be Guaranteed fast efficient service 7 days a week 24/7!

OUR GUARANTEE:

We are confident enough in our product to back every FUEL PERFORMANCE / QUANTUM FUEL SYSTEMS / HIGH FLOW Fuel Pump with a LIFETIME Replacement Warranty. You will not find a warranty from any other performance fuel pump manufacturer, period. If at any time your fuel pump should fail for any reason, simply contact us and we will exchange the pump free of charge–and we will pay for all delivery charges.

CUSTOMER SERVICE:

Our Fuel Pumps have been selling since 1999, with over 20,000 positive eBay feedbacks, and 250,000 units sold online and at our High Flow Performance USA storefront. What differentiates us from other sellers? HFP are members of the Specialty Equipment Manufacturers Association (SEMA) and our research into pump fitment and design ensures you are receiving a quality product that fits the first time and lasts the life of the vehicle. Also note that our pumps are specifically designed to be quiet. Instead of the vibrating hum that is usually associated with aftermarket replacement pumps, our pumps produce only a very faint sound during priming (when the key is first turned on) and are virtually SILENT when the engine is running.

FAST SHIPPING!

We make fast shipping our PRIORITY. All orders are shipped within 24HRS of placing the order, although 99% of orders are Shipped the same day!

We Ship Worldwide!

PRICE:

All our Fuel Pumps and all other parts are priced very well , Looking after both ends of the Market!

All prices exclude Shipping/Delivery. Shipping & Delivery fees are added at checkout based on your Country/Region.

All orders in the UK are shipped either via Overnight Service or Economy (2-4days) from our UK warehouse. EU shipping (via DHL/FedEx), also has normal or express options to select from.

No collection of orders, or no sending your own courier – we operate 100% Online only.

You will receive a Shipping notification Email with your tracking number once Shipped.

Any shipping/courier delivery queries MUST be directed at the carrier with your Order/Tracking Number.

Shipping cut-off time: 2pm Monday-Friday.

We are an Online Company/Online Shop,  All orders are placed via our website only.

We use PayPal for secure card payments and customer protection OR Direct Bank Transfer options.

We do not store credit card details nor do we share customer details with any 3rd parties.

Warranty

All HIGH FLOW & QUANTUM FUEL SYSTEMS fuel pumps are covered by a Lifetime REPLACEMENT Warranty by QUANTUM FUEL SYSTEMS / FUEL PERFORMANCE. If your item should fail at any time, we will replace it at no additional cost. The buyer must contact FUEL PERFORMANCE at sales@fuelperformance.co.za to obtain approval prior to returning any item and to arrange delivery of the replacement Fuel Pump. A replacement will not be dispatched until we receive the Faulty Fuel Pump back for inspection.  The buyer is responsible for all return shipping costs.

We offer full Manufacturer Factory Warranty on all USA Brands.
Make sure you read product specific warranty terms & Conditions & procedures on the manufacturers websites before purchasing.
A replacement will not be dispatched until we receive the Faulty part back and it is tested and confirmed to be faulty by the manufacturer.
The buyer is responsible for all return shipping costs.

Please read our Terms and Conditions.

Returns Policy

All items returned will be subject to a 20% restocking handling fee.

Goods must be returned in the original packaging, unopened, unused and undamaged (FACTORY SEAL NOT BROKEN) & in a new saleable condition like you received them to qualify as a Return.

All parts must be returned within 7 days once a return has been approved via Email – sales@hbtparts.co.uk

The buyer is responsible for all return shipping costs.

Shipping costs are not refunded

Allow 7 working days for all refund payments

Cancellation – If the item has not shipped at the time of cancellation, a order may be cancelled.  If the item has shipped, then the cancellation will be treated as a Return under the Returns Policy.

In the case of any refunds we do not refund any shipping costs

Allow 7 working days for all refund payments

FUEL PERFORMANCE UNITED KINGDOM

Email – sales@hbtparts.co.uk

We operate 100% Online – All orders are placed via this website.

Send us an email